Number of online transactions - 2020
2020 (January - December)
| No. | Services | Transactions type | January | February | March | April | May | June | July | August | September | October | November | December | Total |
| 1 | Borrowing | Circulation | 4142 | 5142 | 3188 | 4 | 24 | 629 | 2177 | 2455 | 3264 | 2643 | 2751 | 3956 | 30375 |
| 2 | Returning | Circulation | 5657 | 5706 | 3053 | 0 | 467 | 1225 | 2673 | 3272 | 2913 | 2572 | 2697 | 4228 | 34463 |
| 3 | Renew | Circulation | 514 | 442 | 309 | 0 | 16 | 67 | 150 | 212 | 423 | 401 | 495 | 310 | 3339 |
| 4 | E-complaint | New complaint | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2 |
